Reflecting on a phone call

It is never easy to hear that one of your patients has passed away.  We received a call from a patient’s son today notifying us that his father had passed away.  He was specifically calling to thank us for the service we provided during the last year of his father’s life.  He notes that our whole office served them, and he was talking about coming to see us until the very end.  Calls like this, while heartbreaking in nature, really exemplify why we work so hard to do what we do.  We make an effort to really make connections with our patients, and build relationships.  We are sending peaceful thoughts to our patient, and his family, and want to say thank you to all of our patients who choose us to serve them.

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About entandaudiology

www.entandaudiology.com
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